Question | Answer |
|
How can I get a Cow Card?
|
Cow Cards are available at every J.P. Licks location. To find
the J.P. Licks location nearest you, click on the Where to Find Us link on any page.
|
| I lost my Cow Card. Can it
be replaced? | If your lost card was registered
on our website, we can verify the issuance of and value on the
lost card, and we're happy to replace it for you. If your lost
card was not registered on our website, we're unable to replace
it as we have no way of verifying the issuance of or value remaining
on the lost card. Just send us an email with your card number and
we will transfer your card value and/or rewards to a new Cow Card
and mail it to you. |
| I forgot to bring my Cow
Card the last time I was at the restaurant. Can I still get credit
for my visit? | Our system doesn't allow
us to retrieve and verify your transaction. Please bring your Cow
Card every time you visit J.P. Licks. |
| I have a few Cow Cards with
different credits/rewards/values. Can I combine them onto a single
card? | Yes. Just send us an email and we will work with you to transfer your card values and/or rewards onto your main card or bring all your cards into any J.P. Licks. |
| Does it cost anything to
join the Cow Card loyalty program? | No.
The program is free for all guests. The only requirement is that
your Cow Card must be registered in order to redeem any accrued
rewards. Register today by clicking on the "Register Your Card" button
on the Cow Card page. |
| What if I have more questions? |
There are two ways you may contact us - via
email at cowcard@jplicks.com,
or via voicemail at 617.524.2520. |
| Why can't I register my Cow
Card? The website says that it is not active. |
Your card must first be activated at a store
during a transaction. If you cannot register your card and it
says it is not active then you must take it to a J.P.Licks for
activation. |
