Ice Cream, Cakes and Pies
Cow card
Delivery

Frequently Asked Questions

Question

Answer

How can I get a Cow Card? Cow Cards are available at every J.P. Licks location. To find the J.P. Licks location nearest you, click on the Where to Find Us link on any page.
I lost my Cow Card. Can it be replaced? If your lost card was registered on our website, we can verify the issuance of and value on the lost card, and we're happy to replace it for you. If your lost card was not registered on our website, we're unable to replace it as we have no way of verifying the issuance of or value remaining on the lost card. Just send us an email with your card number and we will transfer your card value and/or rewards to a new Cow Card and mail it to you.
I forgot to bring my Cow Card the last time I was at the restaurant. Can I still get credit for my visit?Our system doesn't allow us to retrieve and verify your transaction. Please bring your Cow Card every time you visit J.P. Licks.
I have a few Cow Cards with different credits/rewards/values. Can I combine them onto a single card?Yes. Just send us an email and we will work with you to transfer your card values and/or rewards onto your main card or bring all your cards into any J.P. Licks.
Does it cost anything to join the Cow Card loyalty program?No. The program is free for all guests. The only requirement is that your Cow Card must be registered in order to redeem any accrued rewards. Register today by clicking on the "Register Your Card" button on the Cow Card page.
What if I have more questions? There are two ways you may contact us - via email at cowcard@jplicks.com, or via voicemail at 617.524.2520.
Why can't I register my Cow Card? The website says that it is not active. Your card must first be activated at a store during a transaction. If you cannot register your card and it says it is not active then you must take it to a J.P.Licks for activation.
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